We try our best to ship items as fast as we can. Please allow 3-5 days for production and processing time for your orders to ship. Average shipping times are 10-15 days.
*DELAYS ARE NOT COMMON BUT CAN OCCUR, THIS IS OUT OF OUR CONTROL*
*Some domestic orders over $100 depending on your area may require a signature upon delivery. If an attempted delivery notice is left by the shipping courier, please contact your delivery service for pick-up or re-schedule for delivery.
Tracking numbers will be updated 3-5 days after your order has been shipped. If you don’t have a tracking number after 7 business days, please email us at email@example.com
Tracking numbers are sent via email when orders are shipped. Once items are shipped, customers may wait 1-2 days if tracking isn’t updated instantly within the system.
If you’ve waited a long time without any update, please send us an email at firstname.lastname@example.org with your order number and we will try out best to solve the issue!
Please visit AFTERSHIP.COM to keep updated on when your package will arrive.
We offer free shipping worldwide on all orders! Our main shipment processor for international orders is YunExpress. We ship to P.O. boxes and U.S. military bases in addition to residential and business addresses.
Please enter the correct shipping address in english and in correct format to avoid any issue.
If you have mis-spelled or auto filled in an incorrect address, simply reply to your order conformation email and confirm. Once you double check if the address given is wrong, kindly notify us via email us at email@example.com If the given address is wrong, we can change the address to the correct one within 24 hours. No refund will be given after 24 hours of incorrect submission.
Returns & Refunds
At this time, we do not accept returns. To qualify for the 14 day money back guarantee, the product must be defective or damaged. If the product is defective or damaged, we give you 14 days to send it back to us for a full refund. Just email us directly at firstname.lastname@example.org and we’ll take you through the process.
If your order has not been processed and shipped, there’s time frame in which a customer can cancel their order and place a request in for a refund. Once shipped, we cannot cancel or refund your order. For order cancellation, email us directly at email@example.com and we’ll be more than happy to help you.
You can contact us through our contact page! We will be happy to assist you.